Emergency & Safety

In the Netherlands, there is a high standard of supplying each household with electricity and gas. Black-outs are very rare and resolved quickly if they occur. Brownouts, drop in voltage in the electrical power supply system, never happen.

However, should you experience one of the below situations, call the national helpline:


National Helpline gas & electricity:

0800 – 9009 (24 hours a day, 7 days a week, for free).


If you smell gas
If you have or suspect a gas leak or loss of gas supply, leave the house and call the National Gas Helpline immediately.


If you have a power cut

If you have or suspect an electrical power cut, call the National Helpline on 0800 – 9009 to get up-to-date information.
They should also be able to let you know when the power will be back on.

Focus on environment

Every day we work to make the world a little better. With our experience, we can offer you the right solution to save energy.
We take the time for all your questions about how to reach sustainability and reduce global warming as individuals.

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